Know every customer. Act at the right moment. Automatically.

Uzera is a modern onboarding and customer engagement platform built for SaaS companies and digital products. It works by installing a lightweight script into your website or app. From there, Uzera tracks user behavior, delivers interactive onboarding flows, and collects customer feedback in real time. The goal is to help businesses guide users from day one, improve engagement, and strengthen customer retention.

Uzera makes onboarding smoother by offering guided product tours, walkthroughs, and checklists. These experiences highlight important features at the right moment, reduce confusion, and encourage users to complete the setup process. Faster onboarding leads to stronger adoption and higher conversion rates.

Yes. Uzera allows teams to create interactive tours and checklists without technical knowledge. You can customize triggers, timing, and audience targeting so that every user receives a personalized and engaging experience.

Uzera is designed for quick setup and testing. Free trial or demo access is commonly offered for SaaS tools like this. You can check directly at https://uzera.com/pricing to see the latest free trial options.

Yes. Uzera supports NPS, CSAT, CES, star ratings, conditional questions, and open-text feedback. These surveys can be delivered inside your product, shared by link, or embedded into email campaigns to keep the feedback loop active and continuous.

Yes. Uzera scales easily and is designed for both fast-growing startups and large enterprises. It supports multiple domains, user segmentation, and powerful analytics that help businesses manage adoption at any size.

Data privacy and security are key priorities for Uzera. The platform is designed to handle customer data responsibly and aligns with modern compliance standards, including GDPR. Businesses can expect that user information is protected through secure infrastructure, controlled access, and privacy-first practices. For the most up-to-date details on compliance and certifications, it is best to check directly with Uzera’s official resources or support team.

Yes. Uzera can recognize logged-in users, greet them by name, and show personalized onboarding flows based on their role, behavior, or actions. This ensures that every user receives the most relevant guidance.

Yes. The platform includes analytics on daily and monthly active users, conversion rates, stickiness, churn, traffic sources, engagement insights, and customer sentiment. You can also follow complete user journeys to see where they engage and where they drop off.

Uzera improves retention by delivering timely guidance, collecting customer feedback, and identifying at-risk users. Predictive churn insights are in development, which will allow businesses to act before customers disengage.

Yes. Instead of relying on PDFs or lengthy training sessions, Uzera provides interactive tours, checklists, and demos directly inside your product. This makes learning natural and intuitive.

Multi-language localization is in development. This will soon allow businesses to deliver onboarding experiences across different languages for global audiences.

Yes. Uzera includes ready-to-use formats for tours and checklists. These templates can be customized for your product and launched quickly to improve onboarding.

Uzera offers dedicated customer support to ensure teams get the most out of the platform. From initial setup guidance to best practice recommendations, the support team helps businesses design effective onboarding flows, launch surveys, and analyze user behavior with confidence. Depending on your plan, support may include email assistance, live chat, onboarding help, and access to resources such as documentation and templates. Uzera’s focus is on helping customers reduce friction, improve adoption, and achieve measurable results with ongoing support tailored to their needs.

Yes. Uzera is built to scale. It supports multiple domains, large user volumes, and advanced analytics. Whether you are just starting or expanding globally, the platform grows alongside your business.